Privacy Policy – The Canterbury Newsagent
Last updated: 17/10/2025
1. Introduction
Welcome to The Canterbury Newsagent website (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect information you provide to us.
2. Information We Collect
We may collect and process the following types of personal information:

• Information you provide directly, such as your name, email address, or phone number when you contact us.

• Information related to purchases, orders, or service requests.

• Technical data such as your IP address, browser type, and pages visited, collected automatically through cookies and analytics tools.

3. How We Use Your Information
We use your information to:

• Respond to enquiries or requests.

• Process orders and provide products or services.

• Improve our website, services, and customer experience.

• Comply with legal obligations.

We do not sell or rent your personal information to third parties.
4. Printing Service and Email Policy
When you use our printing service and send us documents or files via email:

• Your files are used solely for the purpose of completing your print request.

• Once your printing is completed, we delete your files and associated emails from our systems.

• While we take reasonable steps to protect your information, we cannot accept responsibility for any data loss, corruption, or unauthorised access that may occur during electronic transmission (for example, while emailing files to us).
  By using our printing service, you agree to these terms.

5. Data Retention
We keep personal information only for as long as necessary to fulfil the purposes described above, or as required by law. Emails and print files are deleted after your printing request is completed.
6. Cookies
Our website may use cookies to enhance your browsing experience and collect anonymous analytical data. You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent (where applicable).

To exercise these rights, please contact us at:
📧 cantebury@newsxpress.com.au
8. Security
We use reasonable administrative and technical measures to safeguard personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 The Canterbury Newsagent
📧 cantebury@newsxpress.com.au
📞 03 9836 2130